FYNZ
SCHEDULE · Reminders & no-shows

No-shows, retired.

Automatic SMS and email reminders do the chasing for you. Customers confirm with a single reply — and the ones who ghost anyway can be asked for a deposit next time.

What it does

Everything reminders & no-shows handles for you

SMS + email, automatically

Reminders are scheduled the second a booking is made — 24 hours out and 2 hours out by default, or on whatever rhythm you set.

One-tap confirmation

"Reply C to confirm" — the customer taps one letter, the appointment turns green on your calendar, and you know the slot is safe.

Cancellations reopen the slot

When someone cancels from a reminder, the time reopens instantly and can be offered to your waitlist — a cancellation stops meaning lost money.

Deposits for repeat offenders

No-shows are flagged on the customer profile, and repeat offenders can be required to pay a deposit before they book again.

Your name, your voice

Every message goes out under your business name, and you can edit the wording so it sounds like you — not a robot.

Zero effort after setup

No lists to check, no morning-of phone calls. Set the schedule once and every future booking gets reminded automatically.

How it works

Up and running in minutes

STEP 01

Pick your timing

Keep the default reminder schedule or set your own — most businesses use a day-before and a couple-hours-before nudge.

STEP 02

Make it sound like you

Tweak the message templates once; every reminder after that is on-brand.

STEP 03

Bookings do the rest

Every new appointment schedules its own confirmations and reminders — including bookings made at midnight.

STEP 04

Watch confirmations roll in

Replies update your calendar in real time, so you always know who's actually coming.

FAQ

Common questions