Every message answered in seconds — even at 11pm on a Sunday.
Conversation AI is your front desk. It replies to every SMS, DM, webchat, and email instantly — answers from your knowledge base, qualifies the lead, and drops your booking link.
Everything conversation ai handles for you
Instant replies on every channel
SMS, Instagram, Facebook, WhatsApp, webchat, email, Google Business — one brain answers them all, so no message waits until morning.
Trained on your business
It answers from your services, prices, hours, and policies — the questions you repeat all day, handled without you.
Qualifies leads while they're hot
Asks the right follow-up questions, figures out what they need, and tags the lead in your CRM — before they message your competitor.
Books straight into your calendar
Offers real open slots, collects the deposit, and confirms — a midnight inquiry becomes a Saturday 9 AM booking by itself.
Speaks the customer's language
Replies in the language the customer writes in, in the tone you set — friendly, formal, or somewhere between.
Hands off when it should
Complex, sensitive, or heated conversations route to you — by topic, sentiment, or a customer simply asking for a human.
Up and running in minutes
Give it your knowledge base
Services, prices, hours, policies, FAQs — fill it in once and it answers like you would.
Set the persona and rules
Name, tone, objectives, and exactly when to hand a conversation to a human.
Connect your channels
Turn it on for SMS, DMs, webchat, and email — every inquiry now gets an answer in seconds.
Watch bookings appear
It qualifies, answers, and books into your real availability. You read the transcripts over coffee.
Common questions
Conversation AI is stronger with the rest of FYNZ
Unified inbox
SMS, email, WhatsApp, Instagram and Facebook DMs, and webchat all land in a single thread per customer. Answer from one place — no more tab-hopping to find where the conversation started.
Explore →GROWCRM & pipelines
Leads from calls, forms, and DMs land on one visual pipeline. Drag them from new to won — and see exactly where every deal stands.
Explore →FYNZ AIReviews AI
Reviews AI is your reputation manager. It requests a review right after a great visit, then drafts an on-brand response to every review that lands — warm for the five-stars, calm and careful for the rest.
Explore →