Ask at the right moment. Reply to every single one.
Reviews AI is your reputation manager. It requests a review right after a great visit, then drafts an on-brand response to every review that lands — warm for the five-stars, calm and careful for the rest.
Everything reviews ai handles for you
Requests at the perfect moment
A couple hours after the appointment or delivery — when the customer is happiest — the review ask goes out by text. No spreadsheet, no remembering.
Drafts a reply to every review
Five stars or one, every review gets a response in your voice — because an unanswered review reads like an owner who stopped caring.
De-escalates the bad ones
Negative reviews get a calm, professional draft that takes the conversation offline — and you're alerted before anything goes out.
Sounds like you, not a bot
It learns your tone and mentions the specifics — the service, the visit, the name — so replies never read like copy-paste.
Works where reviews live
Google and Facebook reviews flow into one place, with your ratings and trends on a single dashboard.
Knows who to ask — and who not to
It reads the customer record: happy regulars get the ask, an unresolved complaint doesn't. Timing rules you control.
Up and running in minutes
Connect your review profiles
Link Google and Facebook so reviews and ratings flow into FYNZ.
Set your voice and rules
Pick the tone, when to ask, and whether replies post automatically or wait for your approval.
Serve customers like always
After each visit, the review request goes out on its own — at the moment they're most likely to say yes.
Approve and post replies
Drafted responses wait in your queue — tap to approve, or let the five-stars post themselves.
Common questions
Reviews AI is stronger with the rest of FYNZ
Reviews & reputation
A couple of hours after every appointment, happy customers get a review request by text. Reviews AI drafts your reply to every rating. Your stars stack up — and new strangers see them first.
Explore →FYNZ AIContent AI
Content AI is your marketing assistant. It writes the social posts, emails, texts, and landing pages you never get to — in your voice, with images to match — then schedules them so they actually go out.
Explore →FYNZ AIConversation AI
Conversation AI is your front desk. It replies to every SMS, DM, webchat, and email instantly — answers from your knowledge base, qualifies the lead, and drops your booking link.
Explore →